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Les Brearley BE (Elect), Grad Dip Bus, RPEQ, HonFIRSE

Ansaldo STS Australia

Effective training is an essential element in improving delivery efficiencies. This paper will look at three facets of the impact of training on the delivery of business outcomes. The first is the fundamental issue that if staff do not have the required skills they will not be able to produce the outputs. It follows that if skill levels are increased then flexibility and efficiency will be increased. The second facet is completing the right training. The actual training needs must be determined and training developed and delivered such that the skill gaps are filled effectively at the appropriate time. The third facet is how the training is delivered. There are a range of delivery options available from traditional classrooms and face to face raining to online training and assessments. Using the most effective option for particular situations will improve skill transfer with fewer resources required for both trainers and trainees.